{"id":15,"date":"2024-07-01T11:14:29","date_gmt":"2024-07-01T09:14:29","guid":{"rendered":"https:\/\/eduparni.aspublicitari.com\/?page_id=15"},"modified":"2024-07-26T09:16:15","modified_gmt":"2024-07-26T07:16:15","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/eduparni.aspublicitari.com\/es\/reembolso_devoluciones\/","title":{"rendered":"Pol\u00edtica de devolucions i reemborsaments"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; custom_padding=&#8221;|||8px||&#8221;]<p>..<\/p>\n<p><span style=\"font-size: xx-large; color: #333333; font-family: 'High Speed Eduparni', Helvetica, Arial, Lucida, sans-serif;\">Pol\u00edticas de devoluciones<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"font-size: x-large;\">1. Derecho a la devoluci\u00f3n<\/span><\/h2>\n<p><\/p>\n<p><\/p>\n<p>Ten\u00e9is el derecho de desitir en vuestra compra en un plazo de 14 d\u00edas naturales sin necesidad de justificaci\u00f3n. El plazo de dejaci\u00f3n expirar\u00e1 a los 14 d\u00edas naturales desde el d\u00eda en que vosotros o un tercero indicado por vosotros, diferente al transportista, adquiri\u00f3 la posesi\u00f3n material de los bienes.<\/p>\n<p>&nbsp;<\/p>\n<p><\/p>\n<h2>2. Procedimiento de Devoluci\u00f3n<\/h2>\n<p><\/p>\n<p><\/p>\n<p>Para ejercer el derecho de devoluci\u00f3n, ten\u00e9is que notificarnos vuestra decisi\u00f3n de desistir del contrato a trav\u00e9s de una declaraci\u00f3n inequ\u00edvoca (por ejemplo, una carta enviada por correo postal, fax o correo electr\u00f3nico) a:\u00a0<\/p>\n<p>Nombre de la tienda: L\u2019As Publicitari, S.L<br \/>Direcci\u00f3n postal: <span>C\/ Ignasi Iglesias n 37 Nau 10, 43206 Reus (Tarragona)<\/span><br \/>Tel\u00e9fono: 977 95 81 82<br \/>Direcci\u00f3n de correo electr\u00f3nico: <a href=\"mailto:eduparnipedidos@gmail.com\" target=\"_blank\" rel=\"noopener\">eduparnipedidos@gmail.com<\/a><\/p>\n<p>Pod\u00e9is utilizar el modelo de formulario de dejaci\u00f3n que figura a continuaci\u00f3n, a pesar de que no es obligatorio:<\/p>\n<p><strong>Modelo de Formulario de Dejaci\u00f3n:<\/strong><\/p>\n<hr \/>\n<p>Por la presente, comunico que desisto de nuestro contrato de venta del siguiente bien:<\/p>\n<ul>\n<li>Comanda n\u00famero: [N\u00famero del pedido]<\/li>\n<li>Recibido: [Fecha de recepci\u00f3n del pedido]<\/li>\n<li>Nombre del consumidor: [Nombre del consumidor]<\/li>\n<li>Direcci\u00f3n del consumidor: [Direcci\u00f3n del consumidor]<\/li>\n<li>Data: [Data]<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\">3. Condiciones de Devoluci\u00f3n<\/h3>\n<p><\/p>\n<p><\/p>\n<ul>\n<li><strong>Estado de los productos<\/strong>: Los productos tienen que ser devueltos en iguales condiciones en qu\u00e9 fueron recibidos. No aceptamos devoluciones de productos que hayan sido utilizados, da\u00f1ados o manipulados de manera inadecuada.<\/li>\n<li><strong>Embalaje original<\/strong>: Los productos tienen que ser devueltos en su embalaje original, con todas las etiquetas y accesorios incluidos.<\/li>\n<li><strong>Prueba de compra<\/strong>: Es imprescindible adjuntar una copia de la factura o el comprobante de compra.<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\">4. Coste de la Devoluci\u00f3n<\/h3>\n<p><\/p>\n<p><\/p>\n<p>Los costes directos de la devoluci\u00f3n de los productos ser\u00e1n a cargo del cliente, excepto si la devoluci\u00f3n es debida a un error por nuestra parte (producto defectuoso o incorrecto).<\/p>\n<p><\/p>\n<p><\/p>\n<h2>5. Reembolso<\/h2>\n<p><\/p>\n<p><\/p>\n<p>Una vez recibidos e inspeccionados los productos devueltos, os notificaremos por correo electr\u00f3nico la aprobaci\u00f3n o rechazo de vuestro reembolso. Si se aprueba, se procesar\u00e1 el reembolso en un plazo m\u00e1ximo de 14 d\u00edas naturales, utilizando el mismo m\u00e9todo de pago empleado por la transacci\u00f3n inicial.<\/p>\n<p><\/p>\n<p><\/p>\n<h2>6. Excepciones<\/h2>\n<p><\/p>\n<p><\/p>\n<p>Determinados productos no pueden ser devueltos, como por ejemplo:<\/p>\n<ul>\n<li>Ropa interior y ba\u00f1adores (por razones de higiene).<\/li>\n<li>Productos personalizados o hechos a medida.<\/li>\n<li>Art\u00edculos en liquidaci\u00f3n o con descuento especial.<\/li>\n<\/ul>\n<p><\/p>\n<h2>7. CANVIOS<\/h2>\n<p><\/p>\n<p><\/p>\n<p>Si dese\u00e1is cambiar un producto por otra talla o modelo, segu\u00eds el mismo procedimiento que para las devoluciones y realiz\u00e1is un nuevo pedido a trav\u00e9s de nuestro sitio web.<\/p>\n<p><\/p>\n<p><\/p>\n<h2>8. Contacto<\/h2>\n<p><\/p>\n<p>Para cualquier pregunta o duda sobre nuestra pol\u00edtica de devoluciones, pod\u00e9is contactarnos a:<\/p>\n<p>Nombre de la tienda: L\u2019As Publicitari, S.L<br \/>Direcci\u00f3n postal: <span>C\/ Ignasi Iglesias n 37 Nau 10, 43206 Reus (Tarragona)<\/span><br \/>Tel\u00e9fono: 977 95 81 82<br \/>Direcci\u00f3n de correo electr\u00f3nico: <a href=\"mailto:eduparnipedidos@gmail.com\" target=\"_blank\" rel=\"noopener\">eduparnipedidos@gmail.com<\/a><\/p>\n<p><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]","protected":false},"excerpt":{"rendered":"<p>.. Politiques de devolucions &nbsp; 1. Dret a la devoluci\u00f3 Teniu el dret de desistir de la vostra compra en un termini de 14 dies naturals sense necessitat de justificaci\u00f3. El termini de desistiment expirar\u00e0 als 14 dies naturals des del dia en qu\u00e8 vosaltres o un tercer indicat per vosaltres, diferent del transportista, va [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p><b>This is a sample page.<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Additional non-returnable items:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n<li>Gift cards<\/li>\n<li>Downloadable software products<\/li>\n<li>Some health and personal care items<\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>There are certain situations where only partial refunds are granted:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n<li>Book with obvious signs of use<\/li>\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<h2>Refunds<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h3 class=\"wp-block-heading\">Late or missing refunds<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h3 class=\"wp-block-heading\">Sale items<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h2>Exchanges<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h2>Gifts<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h2>Shipping returns<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h2>Need help?<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eduparni.aspublicitari.com\/es\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eduparni.aspublicitari.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eduparni.aspublicitari.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eduparni.aspublicitari.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eduparni.aspublicitari.com\/es\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":5,"href":"https:\/\/eduparni.aspublicitari.com\/es\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":1042,"href":"https:\/\/eduparni.aspublicitari.com\/es\/wp-json\/wp\/v2\/pages\/15\/revisions\/1042"}],"wp:attachment":[{"href":"https:\/\/eduparni.aspublicitari.com\/es\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}